Shipping policy

Order processing times: orders will be shipped in 1-2 business days after an order has been placed. 

Domestic and international shipping options: at this time, this store is only shipping domestically to the United States. 

Shipping costs: shipping costs are determined by the weight of the product and are calculated at the end of your transaction. Customers can choose between an economy shipping method or a standard shipping method (which ships faster than economy). 

Returns, changes, and cancellations: as iterated in our return policy, our store does not accept returns or exchanges. If your order is damaged, incorrect, or is lost in transit, please email ashfrompalettebiz@gmail.com so that we may determine next steps. 

Potential service interruptions: orders may take longer to arrive, due to variables outside of our control. Customers should expect receive their package in the projected time that is given at the time of purchase, however, in the event of a delay, please contact us at ashfrompalettebiz@gmail.com 

Order tracking details: once you have conducted a purchase, you will receive a shipment confirmation email that includes tracking information, or guidance on who to contact in case of any lost packages.